Lean Life Inc. ("Lean Life" or "we/us") is committed to protecting your privacy. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, and disclosure of your personal information. It applies to our interactions with individuals ("Users" or "you") through:

• Lean Life Inc.'s website, including leanlife.ca and any other domains we use for communication now or in the future (the "Website");
• Mobile, computer, or tablet-based applications provided by Lean Life Inc. (the "Apps");
• Our lifestyle, wellness, and health enhancement services, which include, but are not limited to, wellness coaching, digital tools for lifestyle tracking, customized nutrition and exercise plans, and wellness products (collectively, the "Services").

For any questions regarding this Policy, please reach out to our privacy office as detailed in the contact section below before submitting any information through the Website.

Table of Contents:

1. Information We Collect
2. Methods of Collecting Information
3. Usage and Disclosure of Information
4. Consent Management
5. Duration of Using, Retaining, or Disclosing Information
6. Access, Correction, and Deletion of Personal Information
7. Responsibility for Personal Information
8. Data Security
9. Referral Program
10. External Parties
11. Cookies and Tracking Technologies
12. Policy Updates
13. Contact Information

1. Information We Collect

In compliance with PIPEDA and other relevant laws, we gather personal information from various sources, which may include direct input from users or third-party sources with your consent or as legally allowed. We collect the following types of information:

• Identification Details: This includes your name, contact details, and identification data like usernames and passwords for the Apps.
• Financial Information: We collect payment card details for purchasing Services.
• Wellness Information: This encompasses information regarding your wellness assessments, lifestyle history, and other relevant health data.
• Insurance Information: Details of private insurance and other related information, possibly including work-related data if the insurance is provided by your employer.
• Technical Data: When you access our Website and Apps, we collect details about your device and internet connection, like the device's unique identifier, IP address, browser type and version, mobile network data, device's phone number, time zone, location, and other technology used to access our platforms.
• Usage Data: Information about your usage of our Services, including times, frequency, and locations of access.
• Marketing and Communication Preferences: Your choices regarding receiving marketing materials from us and our partners, and your communication preferences.

Additionally, we may collect non-identifiable information or anonymize your personal data for various purposes. Such anonymous data falls outside the scope of this Privacy Policy.

To enhance your experience and continuously improve our Services, we may also gather additional data, including your activity on our Website and Apps. This could encompass your IP address, operating system, geolocation, preferences, identification numbers of your devices, your mobile carrier, and other electronic interactions with Lean Life Inc.

2. Methods of Collecting Information

We collect personal information ("Personal Information") in line with PIPEDA and other applicable laws for purposes like marketing, user registration, creating accounts, authenticating login details, personalizing and enhancing your experience on our Apps. This information might be obtained directly from you or from third-party sources with your consent or as legally permitted.

Methods of collection include:

• Direct submissions through electronic means or our Apps.
• Discussions or disclosures to Lean Life healthcare providers or wellness coaches.
• Electronic communications, queries, or feedback sent to us.
• Information received from third-party medical providers, including labs, not directly associated with Lean Life.
• Participation in our surveys and research initiatives.
• Requests for customer support or technical assistance via electronic channels or phone.
• Content you upload or post on our Apps.
• Employment applications to Lean Life Inc.

3. Usage and Disclosure of Information

We utilize the personal information collected through our Services for various purposes:

• Service Provision and Administration: To administer, manage access to, and determine eligibility for our digital platforms and Apps; provide Services and customer support; manage purchases, and handle prescriptions and wellness product refills.
• Billing and Notifications: For billing purposes, including insurance processing, and to notify you about updates or changes to our Services.
• Service Improvement and Optimization: To prevent and address technical issues; inform you about programs and services of interest; optimize content, format, and programming of our Services; and enhance the overall user experience.
• Research and Development: To conduct and publish research based on wellness outcomes; collect feedback about Lean Life operations; and develop, evaluate, and improve our platforms and content.
• Security and Legal Compliance: Monitor usage for security and quality; respond to legal inquiries, complaints, or enforcement of our rights; and as required or permitted by law.

We may disclose your personal information:

• With your consent.
• To third-party service providers assisting us with our Services, including billing, customer service, data storage, IT and security services, fraud prevention, payment processing, and legal services.
• To public and government authorities, when necessary or appropriate.
• In the event of business transactions like mergers, acquisitions, or asset transfers.
• On public forums, such as user reviews or comments. Please note, information shared publicly may be used for marketing or testimonials.
• As otherwise permitted or required by law.

4. Consent Management

Consent for the collection, use, or disclosure of Personal Information is obtained at the time of collection, prior to its use or disclosure for any purpose. This consent may be given orally, in writing, or electronically. The form of consent, explicit or implied, depends on the sensitivity of the data and your reasonable expectations. You can withdraw consent at any time by providing us with express instructions.

5. Duration of Using, Retaining, or Disclosing Information

We retain your Personal Information at least until you close your account, and we will use, retain, and disclose it as necessary for the purposes it was collected, as allowed or required under applicable laws.

6. Access, Correction, and Deletion of Personal Information

You can request to access, review, or correct any personal information we have collected, used, or disclosed. We will provide this information to the extent required by law. If you find any inaccuracies, you can request a correction. To access or correct your information, please contact our Privacy Office as outlined below.

We will maintain your personal information as long as your account is active, in accordance with this Privacy Policy. You may decline to share certain personal information, which may limit your ability to use our Services. If your account remains inactive for over one year, we may terminate your account and delete your information, unless required to retain it by law.

7. Responsibility for Personal Information

Lean Life Inc. holds responsibility for protecting the privacy of your Personal Information. This includes information gathered to provide our wellness and health enhancement services. We follow all applicable privacy laws and ensure that any third-party service providers we engage also adhere to these standards.

8. Data Security

Your Personal Information is stored electronically on secure servers. We employ industry-standard measures to protect your data. However, no security system is impenetrable, especially regarding internet-based data transmission. We act promptly to mitigate risks and inform you in case of a significant breach that might affect your Personal Information.

We also rely on you to help safeguard your Personal Information. For instance, you should use strong passwords for your accounts on our Website or Apps and not share these with others.

9. Referral Program

Our User Referral Service allows you to provide us with contact details of individuals or organizations potentially interested in our Services. We use this information to send invitations to our website. By providing us with someone else's contact information, you confirm that you have obtained their consent for this purpose.

10. External Parties

This Policy does not cover the privacy practices of third parties, including those who may be involved in providing services to you. We encourage you to review the privacy policies of any such third parties.

11. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to gather information and enhance your experience on our Website and Apps. You may adjust your browser settings to manage cookies, but this may affect your ability to use certain features of our platforms. For more information, please refer to our Cookie Declaration.

12. Policy Updates

This Policy may be updated to reflect changes in our operations. Any updates become effective upon posting on the Website. We will communicate any significant changes through email or notifications on our Website. The last revision date is noted at the top of this Policy.

13. Contact Information

For any questions, concerns, or requests related to your personal information, please contact our Privacy Office at:

Lean Life Inc. Privacy Office